Responsible Gambling
We want everyone who uses SpinKong Casino to stay safe and in control. Safer gambling means setting clear limits, taking breaks and stopping when play is no longer enjoyable. Our account tools can help you manage your activity, but they cannot remove the risks involved in gambling. Please only play within limits that suit your circumstances.
How we support player safety
We provide account controls to help you manage time and spending. You can set deposit and loss limits, receive reminders during a session, take a temporary break or choose self-exclusion. You can find these options under Account and Responsible Gambling. If you are concerned about your play, contact our support team and ask us to help you use the available controls.
Set limits on your activity
Deposit limits
Choose a daily, weekly or monthly deposit limit that you can afford. A limit helps you plan your spending before you play. SpinKong Casino’s account settings allow you to set a personal limit; changes to a limit may include a waiting period before they take effect. Check the confirmation shown in your account for the applicable timing.
Loss limits
A loss limit sets the amount you are prepared to lose over a chosen period. Set it at a level that fits your budget, and do not raise it to try to recover money you have lost.
Time limits and breaks
Use session reminders to keep track of time and take a break when one appears. You can also pause access to your account for a set period, from six hours to 30 days. Step away from play if you feel tired, distracted or under pressure.
Self-exclusion
If you need a longer break, self-exclusion blocks access to your account for the selected period. SpinKong Casino also provides access to GamStop, which lets people exclude themselves from participating online gambling businesses in Great Britain. Self-exclusion is a serious step. Check the terms and duration carefully before confirming it, and contact support if you need help.
Signs that play may be becoming a problem
Consider taking a break if you are spending more time or money than planned, hiding your gambling, borrowing to continue, feeling anxious about losses or finding it difficult to stop. These signs do not define you, but they can be a reason to seek support.
Ways to stay in control
- Set a spending limit before you start and stick to it.
- Keep gambling separate from money needed for bills and essentials.
- Take regular breaks and avoid playing when upset or under the influence.
- Do not chase losses or treat gambling as a way to make money.
Professional help and support
If you are worried about your gambling, support is available. You can contact GamCare, visit GambleAware for information, or seek peer support through Gamblers Anonymous. Gambling Therapy also offers online support. For help with self-exclusion across participating operators in Great Britain, visit GamStop. Reaching out to a support organisation or a qualified professional can help you explore the support that is right for you.