Privacy & Data Protection

At SpinKong Casino, we take your privacy seriously. This policy explains what information we collect when you use our website and account services, how we use it, and the steps we take to protect it. It also explains the choices and privacy rights available to you.

Information we collect

Personal data

When you create or use an account, we may collect your name, date of birth, contact details, address and account credentials. We may also ask for documents or other information needed to confirm your identity, verify your account or respond to a support request.

Technical data

We collect information about how you access and use our services. This may include your IP address, device and browser details, approximate location, pages viewed, login records and account activity. This information helps us keep the website working and identify unusual activity.

Transactional data

We keep records of deposits, withdrawals and other account transactions. These records may include payment method details, transaction amounts and dates. Payment information is handled as needed to process transactions and maintain account records.

How we use your information

We use your information to provide and manage your account, process payments, confirm your identity and answer your questions. We also use it to protect accounts, investigate suspicious activity, maintain records and meet applicable legal obligations. We may review website usage to fix problems and improve how our services work.

How we protect your data

We use security measures designed to protect personal information against unauthorised access, loss or misuse. Access to account information is limited to people and service providers who need it for their work. We keep information for as long as it is needed for the purposes described here, including any applicable record-keeping requirements, and then delete or anonymise it where appropriate.

Cookies and tracking technologies

Cookies and similar technologies help the website remember settings, support account sessions and understand how visitors use our pages. Some are needed for the website to function; others help us assess performance. You can manage cookies through your browser settings. Blocking certain cookies may affect how parts of the website work.

Your privacy rights

You can ask to access the personal information we hold about you and request correction of information that is inaccurate. You may also ask us to delete your data or restrict how it is used, where applicable. Some information may need to be retained to meet legal obligations or resolve account matters. We may need to verify your identity before acting on a request.

Sharing information with third parties

We may share information with payment providers, identity verification services, technical suppliers and other providers that help us operate our services. We may also disclose information where required by law. We share only what is needed for the relevant purpose and expect providers handling personal data to protect it appropriately.

Changes to this policy

We may update this policy when our services or information practices change. The current version will be available on this page. Please check it from time to time to stay informed about how we handle your information.